Position: Community Engagement & Education Assistant
Department: General Manager
Reports to: Director of Education and Community Engagement
Classification: Part time
The Baltimore Symphony Orchestra Community Engagement & Education Assistant primarily coordinates essential BSO community engagement programs for adult musicians, namely the BSO Academy Programs (Academy Week, Academy Clinics and Rusty Musicians), while assisting with other BSO Education projects as assigned. Reporting to the Director of Education & Community Engagement, this position is an integral part of the BSO Education & Community Engagement team.
This position requires a high level ability to multi-task, to manage projects of considerable complexity with accuracy and attention to detail, knowledge of instrumental music and excellent customer relations skills. This position also has logistical and operations responsibilities in the education department relating to website, Tessitura and communications.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Coordinate the BSO Academy Programs
- Responsible for coordinating all logistics relating to the Academy
- Responsible for all participant registration and acts as primary contact for participants and all Academy inquiries
- Create application forms, overseeing website updates and payment processes
- Distribute music and parts to participants
- Work with BSO Program Advisor
- Track budget and process program fees
- Act as primary contact to vendors
- Disseminate surveys, provide assessment and produce reports
- Assist with website updates, social media communications, Tessitura integration with website, including education e-blasts and other communications
- Engage and supervise interns and volunteers to assist on many projects
- Create reports as needed relating to the above programs
- Assist Education Program Coordinator with tasks such as, but not limited to, pre-concert activities for Family and Music Box concerts
- Assist Manager of the Baltimore Symphony Youth Orchestras as needed
- Other duties as assigned
- Bachelor’s degree with background in music, arts administration and/or event planning with at least 1-2 years of experience handling complex program operations and large groups of people
- Substantial knowledge and ability in areas relating to computer literacy, using standard software programs such as Microsoft Word, Excel, PowerPoint, Outlook
- Ability to learn other software programs as needed
- Experience with and proficient use of Tessitura software a plus
- Strong writing and communication skills, including with social media
- Excellent customer relations skills
- Demonstrated success running and coordinating educational programs
- Must demonstrate initiative and strong problem resolution, and be able to participate successfully in a fast-paced, team-oriented environment
- Demonstrated superior organizational skills, attention to detail, the ability to meet deadlines
- Proven ability to handle budgets and related financial processes
The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned.
COMPENSATION AND BENEFITS
Part time: 20 hours per week (average), hourly rate based on qualifications and experience; includes free and/or discounted tickets to BSO concerts. Relocation assistance is not available for this position.
HOW TO APPLY
Please send resume and cover letter with hourly salary desired to education@BSOmusic.org or by mail to Baltimore Symphony Orchestra, Education Department, 1212 Cathedral Street, Baltimore, MD 21201.
No phone calls, please.
ABOUT THE BALTIMORE SYMPHONY ORCHESTRA
The Baltimore Symphony Orchestra (BSO) is internationally-recognized as having achieved a preeminent place among the world's most important orchestras. Acclaimed for its enduring pursuit of artistic excellence, the BSO has attracted a devoted national and international following while maintaining deep bonds throughout Maryland through innovative education and community outreach initiatives.
Organized in 1916, the Baltimore Symphony Orchestra is the only major American orchestra originally established as a branch of the municipal government. Reorganized as a private institution in 1942, it maintains close relationships with the governments and communities of the city and surrounding counties, as well as with the State of Maryland.
The BSO made musical history in September 2007, when Maestra Marin Alsop led her inaugural concerts as the Orchestra’s 12th music director, making her the first woman to head a major American orchestra. With her highly praised artistic vision, her dynamic musicianship and her commitment to accessibility in classical music, Maestra Alsop’s directorship has ushered in a new era for the BSO and its audiences.
The Baltimore Symphony Orchestra is an Equal Opportunity Employer.