Title: Program Assistant
Department: OrchKids
Reports to: Site Manager
Classification: Part-Time, Non-Exempt, Hourly; September-May, July (some dates in June/August)

There are jobs, and then there are jobs where you get to make a difference. Members of our dedicated OrchKids team see the way music changes lives on a daily basis. We’re growing and looking for great people who want to share that power of music with our exceptional students.

Organizational Summary:
OrchKids is a year-round, during and after school, music program designed to create social change and nurture promising futures for youth in Baltimore City’s neediest neighborhoods. Under Baltimore Symphony Orchestra Music Director Marin Alsop’s artistic leadership and direction, OrchKids is the cornerstone of the Baltimore Symphony Orchestra’s programs to make a difference within the broad and diverse Baltimore community. In collaboration with several community partners, including Baltimore City Public Schools, OrchKids provides music education, instruments, academic instruction, and performance and mentorship opportunities, as well as meals and services at no cost. Currently OrchKids works with six public schools in Baltimore City, serving more than 1,200 children from Pre-K through 10th grade.

Job Summary:
The Program Assistant plays an integral role in assisting with all aspects of the operational, logistical and administrative implementation for the Baltimore Symphony Orchestra’s OrchKids program. The Program Assistant’s primary responsibilities will be site based and the position requires strong organizational skills and strong child management experience. The Program Assistant will serve as the point person for maintaining all record-keeping for the site and facilitating day-to-day program components. The Program Assistant will also work closely with the Site Coordinator, under the direction of the Site Manager, to sustain the healthy function of the site and all site-based procedures. This position will have frequent evening and weekend responsibilities and also works collaboratively with other administrative staff from other OrchKids sites as well as the OrchKids Director of Operations.

Specific Responsibilities:
Run Daily Programming

  • Assist in the pickup and dismissal processes during afterschool programming.
  • Manage children during after-school programming, especially in transitions between classes (i.e., snack, bathrooms, lining up, hallways).
  • Assist teachers during class time with behavior management and student office referrals
  • Oversee and assist with setup and strike equipment for daily programming.
  • Coordinate the food service program for site, including all documentation, reordering, and data entry
  • Facilitate the tracking and recording of OrchKids student attendance
  • Assist in logistical planning for site based field trips, special events, and performances.
  • Coordinate the sign-in and sign-out process of OrchKids instruments.
  • Assist in equipment transport, loading/unloading, and setup for concerts, guest artist performances, and special events at OrchKids school sites and concert venues.

Collaborative Planning

  • Work closely with the Site Coordinator to assist in developing, refining, and implementing all logistics of during and after-school programming
  • Provide artistic and logistical input for planning of all site based concerts

Record-Keeping & Communication

  • Assist with collecting enrollment and managing OrchKids student records on a daily basis.
  • Assist in communicating with the OrchKids Operations Coordinator to resolve supply needs for daily programming and special events.
  • Assist with parental and school staff communication as needed.

Behavior Management

  • Work closely with Site Manager to implement consistent behavior management system.
  • Maintain detailed documentation of student behavior on weekly basis via online database and direction communication with Site Manager.
  • Ability to manage large groups of students of all ages and ensure smooth transitions and programming.
  • Assist teachers during class time with behavior management and student office referrals
  • Chaperone field trips, special events, and performances.
  • Implement positive behavior management techniques and strategies, with capability of training other staff and teaching artists

Inventory Maintenance

  • Oversee the management of OrchKids clothing inventory, including re-orders and restocking
  • Assist in tracking and maintaining instrument and music inventory, equipment, and other supplies at site
  • Track and address facility needs for program
  • Assist in equipment transport, loading/unloading, and setup for concerts, guest artist performances, and special events at OrchKids school sites and concert venues


  • Other duties as assigned

Requirements and Qualification:

  • Strong child management skills.
  • Ability to multi-task and handle emergencies calmly and effectively.
  • Effective planning and organizational skills.
  • Strong commitment to the philosophy of social change through music.
  • Ability to work effectively with people of diverse backgrounds
  • An entrepreneurial spirit with a commitment to making a difference
  • Exceptional planning and organizational skills, including ability to meet deadlines
  • Ability to demonstrate initiative and ability to work independently with minimal supervision
  • Ability to work collaboratively with colleagues and staff to create a team-oriented environment
  • At least 2 years of experience working in a mentorship and/or education capacity, with elementary/middle school age children preferred
  • Experience managing and organizing large crowds of people (specifically school-age students)
  • Successful experience assisting in the organization and implementation of small and large scale events or concerts
  • Ability to handle multiple interruptions and adjustments to priorities throughout the day
  • Strong commitment to the philosophy of social change through music
  • Extremely proficient in all Microsoft programs, and ability to learn other software programs as needed
  • Formal music training or some experience with music education
  • Ability to work nights and weekends, as required
    • Secondary School Education, GED or equivalent work experience; Bachelors in Music, Music Education, Education, Arts Administration, Social Sciences preferred, but not required;
  • Ownership of a vehicle is highly preferred
  • Successful completion of a background check

How to Apply:
Please submit a cover letter and resume to orchkids@bsomusic.org.
No phone calls please. Relocation assistance is not provided. The Baltimore Symphony Orchestra is an Equal Opportunity Employer.