Current Openings

Artistic Coordinator
Annual Fund Coordinator
Driver
Telefunding and Teleservices Associate
Ushers and Concessions Staff

POSITION PROFILE
The Artistic Coordinator provides administrative support to the Artistic Planning Department and serves as the primary liaison to visiting artists.  This is a unique opportunity to work as a part of an artistic team lead by one of today’s most dynamic, forward-looking music directors, within an environment of innovation and creativity. The ideal candidate will be extremely organized, highly motivated, demonstrate initiative and be willing to work flexible hours including weekends.

• Produce guest artist itineraries in coordination with artists, artists’ management, BSO Artistic Operations Department, and others.
• Coordinate guest artist travel and accommodations as per contract requirements.
• Manage artist hospitality including catering, dressing rooms, and artist supply closet, comp requests and backstage guest lists, etc.
• Manage artist ground transportation including BSO driver(s), BSO vehicle(s), weekly driving schedules, etc.
• Collect rehearsal orders, string strengths, and editions from Guest Conductors for distribution to necessary staff.
• Be present for rehearsals and performances (including evenings and weekends) as necessary to ensure adequate support for artists.
• Negotiate vendor rates for area vendors including hotels, caterers, rental car agencies, car services, etc.
• Create, process, and manage all BSO artistic contracts (including classical, pops, presentations, fee engagements, etc.) in coordination with Artistic Planning Manager and other BSO staff.
• Manage and process foreign artist visas in coordination with artist management.
• Process artistic expenses (including coding invoices, creating check requests, processing AO AmEx, and tracking artistic expenses to budget).
• Manage concert sales of BSO recorded media as well as requests for concert sales of guest artist merchandise including inventory tracking, processing of vendor payments, and engaging merchandise sellers as needed.
• Proofread all PR and Marketing materials with special attention to accuracy of artistic content.

• Must be able to work days, evenings, weekends and irregular hours as required.
• Must be highly organized, demonstrate initiative, strong problem resolution, an ability to handle multiple responsibilities and meet deadlines, and be able to participate successfully in a fast-paced, team-orientated constantly changing environment.
• Must demonstrate the ability to interact successfully with Music Director, guest artists, staff conductors, BSO staff members, musicians and other constituents.
• Bachelor’s Degree in music or arts management or professional experience in arts administration with a symphony orchestra is highly desirable.
• Must be able to read music and be familiar with music terminology.
• Knowledge of symphony orchestra structure and practices, symphonic repertoire and guest artists/conductors required. Familiarity with other types of music (i.e.; Jazz, Pops, etc.) and artists associated with these types of music is highly desirable.
• Strong computer skills are highly desirable.  Demonstrated proficiency in PC network environment and experience with Microsoft Office and Windows software is necessary. Some experience with OPAS (Orchestra Planning and Administration System) would be desirable.
• Must be flexible, mature and have a good sense of humor.

How to Apply: 
Please submit a cover letter and resume to opsjobs@bsomusic.org
The Baltimore Symphony Orchestra is an Equal Opportunity Employer. 

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Position: Annual Fund Coordinator
Reports to: Director of the Annual Fund

POSITION ROLE:
Under the direction of the Director of the Annual Fund, the Annual Fund Coordinator implements and develops fundraising strategies to increase contributed revenues from donors to the BSO Individual Giving Programs. This includes telefunding and direct mail operations for Membership ($1 - $999), as well as assistance with the mid-level giving initiatives of the Symphony Society ($1,000 - $2,499) and Governing Members ($2,500 - $9,999).

• Assist with the preparation of Governing Member & Symphony Society renewals on a quarterly basis, personalizing patron notes as needed in coordination with Director of Annual Fund.
• Plan yearly Direct Mail campaigns in-house for Meyerhoff and Strathmore membership giving.
• Conceptualize direct mail pieces with BSO Graphic Design Department and Development Assistant, including brochure content, message, photos, appearance, constituency, and timing.
• Produce analysis of mailings and telefunding campaign, track expenses involved, and monitor results to ensure a high ROI.
• Provide Tessitura (Donor Database) support to Individual Giving Team, including Solicitation and Plan management, List and Extraction building, and other reporting functions.
• Coordinate annual telefunding campaign, by preparing a calling schedule, providing leads, working with telefunding firm to create and edit scripts, and provide timely information about the BSO for callers.
• Monitor telefunding progress on a daily basis, ensuring proper room operations, and provide necessary guidance and materials.
• Arrange Governing Member committee meetings, prepare agendas, take minutes, and monitor follow ups and action items in coordination with Director of Annual Fund.
• Schedule Governing Member Lounge concert staffing and serve in the rotation as a department representative.
• Serve as Development representative at BSO fundraisers, concerts, and special events, both during office hours and after hours.
• Other duties as assigned.

• Bachelor’s degree  
• A minimum of two (2) years increasingly responsible development experience
• A background and/or interest in symphonic music or the arts is desirable
• Ability to communicate effectively with individuals
• Excellent critical thinking, strategic planning, and problem solving skills
• Extensive computer skills- familiarity with databases, especially Tessitura
• Ability to handle multiple responsibilities and meet deadlines
• Proficient in Microsoft programs, including but not limited to Excel, Access, Outlook, & Word
• Ability to adjust schedule as needed for support at functions, which frequently occur on evenings and weekends.

• Competitive salary negotiable, commensurate with qualifications and experience.
• A benefits package that includes
• Health insurance - three options to choose from; all at low cost to the employee
• Dental, Life, and Long-Term Disability Insurance, paid entirely by the BSO
• Generous paid time off, including annual, personal, and sick leave
• Two 403(b) plan options
• Health Savings Account
• Flexible Spending Accounts, including Medical and Dependent Care
• Employee Assistance Program
• Free and / or discounted tickets to BSO concerts

How to Apply:
Please submit a cover letter and resume to rsach@bsomusic.org
The Baltimore Symphony Orchestra is an Equal Opportunity Employer.

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Position: Driver

Position Summary
Transport BSO artists and equipment between hotels, airports, Joseph Meyerhoff Symphony Hall, Music Center at Strathmore, and other locations; Driving BSO vehicles, including a 15 passenger van.
2 part time positions are available; average of 15 – 30 hours/week.

Position Elements

• Maintain awareness of being the first point of contact with the Baltimore Symphony Orchestra
• Pick up and drop off artists and/or equipment safely and efficiently, following traffic regulations at all times
• Load and unload luggage, musical instruments and other equipment as needed—into and out of vehicles.
• Ensure vehicles are clean and well-maintained.
• Maintain regular communication with the Artistic department.
• Maintain strict confidentiality at all times regarding information shared by artists, BSO employees and others while driving, onstage backstage or elsewhere while on or off duty.
• Maintain discretion at all times; only create conversation with artists if and when the person being driven engages you in conversation.  Do not answer questions of which you are not sure.
• Other duties as requested by Artist Coordinator or other members of the Artistic department, including but not limited to setting up dressing rooms.

Position Requirements

• Valid U.S. Drivers License required
• Clean driving record
• Familiar with Baltimore area, freeway system, traffic patterns and good with directions/maps.
• Ability to maintain confidentiality and handle sensitive situations with excellent judgement and discretion
• Available to work a flexible schedule, including days, nights and overtime hours.
• Ability to speak, read and write in English.
• Professional demeanor and well-groomed appearance.
• Maintain working cell-phone number that can be distributed to guest-artists for transportation communication.
• Able to lift up to 30 pounds and drive for extended periods.

Please send resume, cover letter and salary history to: driver@bsomusic.org to apply.

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Title: Teleservices Associate

The Orchestra seeks both enthusiastic and talented representatives for the 2013-2014 Subscription Sales Campaign.

Your work with Baltimore's premier presenting organization will provide skills which will be of value in all your future professional endeavors.

The compensation is hourly pay plus commission plus bonuses and free tickets!

The Season Ticket representatives will generate new subscribers to the Symphony thus advancing the audience development efforts of the Marketing Department.

Ideal candidates are smart, well-spoken with experience in sales prospecting and retention (inside/outsides sales, fundraising, business development, brokerage, telemarketing etc). A love of both classical and popular music is beneficial.

Benefits of the position include:

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Position: Ushers & Concessions Staff

JOB SUMMARY

We are always seeking friendly, professional, and energetic Ushers, Bartenders, and Concessions Staff. Flexible hours, great atmosphere, convenient to public transportation. Apply in person at the Box Office of the Meyerhoff Symphony Hall. (1212 Cathedral St.) No phone calls, please.

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