Position:              Manager, Baltimore Symphony Youth Orchestras (BSYO)

Department:     Operations

Reports to:        Interim Director of Education and Community Engagement

Classification: Full time, exempt

 THE BALTIMORE SYMPHONY ORCHESTRA and ORCHKIDS

For over a century, the BSO has been recognized as one of America’s leading orchestras and one of Maryland’s most significant cultural institutions. As the largest cultural institution in Maryland, the BSO is internationally recognized and locally admired for its innovation, performances and recordings, and educational community initiatives including OrchKids. Launched in 2008, OrchKids provides children educational resources and fosters social change through the power of music in some of Baltimore’s under-resourced communities.

BSO: AT A GLANCE

•     Operating budget FY 23/24:	Approximately $30million
•    Orchestra members:	81 Players; 2 Librarians
•     Administrative Staff:	75 Employees
•    OrchKids Program Staff:	75 Team members

JOB SUMMARY
Baltimore Symphony Youth Orchestra (BSYO) Manager is responsible for all logistical and operational aspects of the three orchestras of the BSYO, including weekly Sunday rehearsals, orchestra performances, run-out and other special events, annual concerto competition, annual auditions, staff, volunteers, recruitment, and tracking of finances. Reporting to the Director of Education and Community Engagement and working closely with the BSYO Artistic Advisor and BSYO conductors, this position is an integral part of the BSO Education and Community Engagement team. Regular weekend work on Sundays is required during the BSYO season and some evening work may be required for special projects.

This position requires a high-level ability to organize and work independently, multi-task, accuracy and attention to detail, knowledge of instrumental music, and excellent customer relations skills. This position also has logistical and operations responsibilities in the education department relating to website, Tessitura, and communications.

 ESSENTIAL DUTIES AND RESPONSIBILITIES

• Plan and administer music performances, weekly rehearsals, and other events, working closely with BSO Director of Education and Community Engagement, BSYO artistic staff, BSO Manager of Education and Community Engagement, BSYO operations assistant, and volunteers
• Serve as a point of contact for the public and disseminate general information about the BSYO performances, and auditions, via email, WordFly, and print materials
• Supervise BSYO Operations Assistant, interns and work-study students when available, and a core volunteer base of approximately 50 parents
• Oversee and handle recruitment activities for BSYO, enrollment of students, and collection and tracking of tuition payments
• Manage BSYO website and posting of events through social media
• Draft content for brochures, programs, eblasts, and other print materials, working closely with BSO Marketing Department for final production and distribution

• Communicate essential information to members and families, including weekly announcements and event logistics
• Contract and coordinate with guest musicians, chamber coaches, and other guest clinicians
• Process orders for music and supplies, handle invoices and agreements, and distribute, print and bind music
• Assist with other projects as assigned.

QUALIFICATIONS AND CAPABILITIES

• Bachelor’s degree with background in music and/or arts administration, with at least 3 years of experience working in the arts
• Substantial knowledge and ability in areas relating to computer literacy, using standard software programs such as Microsoft Word, Excel, PowerPoint, Outlook, WordFly
• Ability to learn other software programs as needed
• Experience with and proficient use of Tessitura software a plus
• Strong writing and communication skills, including with social media
• Excellent customer relations skills; experience working with parents and professional musicians
• Must demonstrate initiative and strong problem resolution, and be able to participate successfully in a fast-paced, team-oriented environment
• Demonstrated superior organizational skills, attention to detail, the ability to meet deadlines
• Proven ability to handle budgets and related financial processes.

COMPENSATION AND BENEFITS

• Competitive salary negotiable, commensurate with qualifications and experience
• Health insurance: two options to choose from; all at low cost to the employee
• Dental, Life and Long-Term Disability Insurance, paid entirely by the BSO
• Generous paid time off, including annual, personal and sick leave
• 403(b) Plan
• Health Savings Account, employer contributes portion
• Flexible Spending Accounts, including Medical and Dependent Care
• Employee Assistance Program
• Free/discounted tickets to BSO concerts
• Hybrid Work Schedule available, depending on position requirements

The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences of relief, to equalize peak work periods, or otherwise to balance the workload.

How to Apply

Please submit a cover letter, resume, and salary requirements to opsjobs@bsomusic.org, with the position title of the job in the subject line of your email. No phone calls.

OUR CULTURE AS AN EQUAL OPPORTUNITY EMPLOYER

The Baltimore Symphony Orchestra and OrchKids use the BSO mission and shared values (Appendices) to govern decisions, actions, and behaviors. These values guide how we conduct our work and professional relationships: Creativity, Respect, Excellence, Education/Engagement, and Diversity. We are focused on a people-first culture for our patrons and our entire BSO family.

The BSO is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, differing physical abilities, genetic information, age, parental status, military service, other non-merit factors.

The BSO is committed to improving and protecting the health of our musicians, staff, and our communities. We comply fully with the COVID-19 requirements of the state of Maryland and the city of Baltimore. It is required that employees be fully vaccinated against COVID-19 and provide proof of vaccination as a condition of employment.

APPENDIX I:  BSO MISSION

The BSO performs the highest quality symphonic music of all eras that nurtures the human spirit. The BSO is committed to engaging, inspiring, educating, and serving diverse audiences and to enhancing the State of Maryland as a cultural center of vitality and importance.”

_________________________

APPENDIX II:  BSO SHARED VALUES

In October 2021, the BSO Board of Directors approved the following shared values, or “BSO Creed”:

CREATIVITY

• We believe the BSO is first and foremost an artistic institution that is dedicated to the finest creative musical expression.
• We seek to facilitate opportunities for creative approaches that allow musicians, staff, board, and partners to collaborate to serve our mission.
• We strive to inform all decisions with our commitment to innovation and continuous improvement.

RESPECT  

• We believe the BSO should value, appreciate, and treat all individuals – patrons, staff, musicians, guest artists, and volunteers with compassion, respect, and dignity.
• We seek to create a welcoming, safe, and enjoyable environment for all.
• We strive to embrace all human differences and commit to caring and civility towards all with whom we work and serve.

EXCELLENCE   

• We believe it is an honor to present great music to stir and nurture the soul.
• We seek to attract, develop, and retain the best talent in all musicians, staff, board, and volunteers. Everyone who works at the BSO has an important role to play in our success.
• We strive to act with uncompromising integrity and transparency.

ENGAGEMENT / EDUCATION  

• We believe deep connections to the diverse communities we serve are essential to our mission.
• We seek to inspire and educate with powerful and meaningful musical experiences for audiences of all ages.
• We strive to nurture the talents of musicians of all ages with accessible educational initiatives and programs.
• We strive to create a culture where musicians, staff, board, and volunteers communicate, collaborate, understand, and appreciate each other’s work.

DIVERSITY

• We believe diversity, equity, inclusion, and belonging – with respect to race, gender, and personal identity – are cultural and strategic imperatives.
• We seek to create a culture of excellence that ensures access and inclusion of diverse voices in all that we do.
• We strive to use the universal language of music to bring people together and embrace our multicultural society.